1. What is IndiSeva?
IndiSeva is an online platform that connects you with skilled local professionals for home and office services, including plumbing, electrical work, carpentry, and more. Our mission is to make it easy for you to find trusted workers at affordable prices.
2. How do I book a service?
- Select the service you need from our platform.
- Choose a time that works for you.
- Book and confirm your appointment. You’ll receive a confirmation message along with details of the service provider.
3. How are the service providers verified?
All service providers on IndiSeva undergo a strict verification process, including background checks and Aadhaar verification. We ensure only reliable, skilled professionals are listed on our platform.
4. How do I pay for the service?
Payments can be made securely through our platform via UPI, credit/debit cards, or net banking. You can pay only after the service is completed to your satisfaction.
5. Can I track the service provider’s location?
Yes! Once your service is booked, you can track the live location of your assigned service provider, so you’ll know exactly when they will arrive.
6. What happens if I’m not satisfied with the service?
Your satisfaction is our priority. If you’re not happy with the service, you can leave a review, and we’ll address the issue immediately. In case of serious complaints, we may offer refunds or re-arrange the service with another professional.
7. Can I cancel or reschedule a booking?
Yes, you can cancel or reschedule your booking up to [specific hours] before the scheduled service time. Simply log in to your account and manage your booking from the dashboard.
8. How does pricing work on IndiSeva?
We offer transparent pricing with no hidden fees. The cost of each service will be displayed upfront before you book, and you’ll only be charged once the service is completed.