At IndiSeva, we are committed to ensuring a smooth and satisfying experience for our customers. Please review our refund and cancellation policy to understand how we handle requests in these areas.

1. Service Cancellation

Customer-Initiated Cancellations: If you wish to cancel a service booking, please do so at least 24 hours before the scheduled service time to avoid any charges. Cancellations made within 24 hours of the service will incur a cancellation fee.

Provider-Initiated Cancellations: In rare cases where a service provider cancels a booking, we will notify you immediately and offer the option to reschedule or receive a full refund.

2. Refund Policy

Service Not Provided: If, for any reason, a service is not provided as scheduled and was not canceled by the customer, you are eligible for a full refund.

Unsatisfactory Service: If you are dissatisfied with the service quality, please contact us within 24 hours of service completion. Our team will review the case and determine if a partial or full refund is warranted.

Processing Time: Refunds will be processed within 7-10 business days. Once approved, the refund will be credited back to your original payment method.

3. Rescheduling

Flexible Rescheduling: We understand that plans change. You may reschedule a service up to 24 hours before the appointment without any fees. Rescheduling within 24 hours of the service time may incur additional charges.

4. Contact Us

For any questions or concerns regarding cancellations, refunds, or rescheduling, please reach out to our customer support team: