Welcome to IndiSeva! These Terms and Conditions outline the rules and regulations for the use of the IndiSeva platform. By accessing or using our website and services, you agree to comply with and be bound by these terms.
1. Introduction
These Terms and Conditions govern your use of IndiSeva (the “Platform”), owned and operated by Arham (“We,” “Our,” or “Us”). By using our services, you acknowledge that you have read, understood, and accepted these Terms and Conditions.
2. Eligibility
You must be at least 18 years old to use IndiSeva. By accessing or using our platform, you represent and warrant that you meet the eligibility requirements.
3. Services Offered
IndiSeva provides a platform to connect customers with local service providers for various home services, including plumbing, electrical, cleaning, construction, and other household services.
- Service Availability: We make no guarantees regarding the availability or quality of services provided by third-party service providers.
- Service Changes: We reserve the right to modify, replace, or discontinue any service offered on IndiSeva without prior notice.
4. User Accounts
- Account Creation: To use IndiSeva, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.
- Account Termination: We reserve the right to terminate or suspend your account if we suspect any violation of these Terms or misuse of the platform.
5. Bookings and Payments
- Booking Process: Users can book services through the platform. Once booked, a confirmation will be sent to the registered email address.
- Payment Terms: Payments must be made through the platform via secure payment methods. We do not accept cash transactions.
- Pricing: Prices for services will be displayed at the time of booking. IndiSeva reserves the right to adjust prices based on market conditions.
- Refunds: Any cancellations or requests for refunds must adhere to our refund policy (outlined separately).
6. Service Providers
- Independent Contractors: Service providers listed on IndiSeva are independent contractors, not employees of IndiSeva. We are not liable for the actions, conduct, or work quality of these providers.
- Background Checks: While we perform background checks on providers, IndiSeva does not guarantee the accuracy or completeness of these checks.
7. User Responsibilities
- Accurate Information: Users must provide accurate information when creating accounts or booking services.
- Respectful Behavior: Users agree to treat service providers with respect and comply with any local regulations regarding service provision.
- Damages and Liability: You are responsible for any damages or issues that occur on your property during service provision.
9. Dispute Resolution
- Provider Disputes: Any disputes between users and service providers must be addressed directly between those parties. IndiSeva may assist in mediating disputes but holds no responsibility for resolution.
- Platform Disputes: Any legal disputes involving the use of IndiSeva must be settled in accordance with the laws of India.
10. Intellectual Property
- Content Ownership: All content, logos, and designs displayed on IndiSeva are the property of IndiSeva and protected under intellectual property laws.
- User Content: Any content submitted by users (reviews, feedback) grants IndiSeva a non-exclusive license to use, modify, and display that content on the platform.
11. Privacy Policy
- By using IndiSeva, you agree to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. laws.
12. Termination
- We reserve the right to terminate your access to IndiSeva for any violation of these terms or misuse of the platform, at our discretion.
13. Changes to Terms
- IndiSeva reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes via email or platform notification.
14. Contact Information
- If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@indi-seva.in.